Help and support

Search by your problem, a town or a district on the home page, or under Get help, Find a lawyer. Every listed lawyer has been verified from their current practising certificate, and anyone can confirm a verification ID under “Check a lawyer”.

Open a lawyer's profile and send a request, choosing chat, phone, video, an appointment or document review, and your preferred time. When the lawyer accepts, they confirm the time; you both get reminders and can save it to your phone calendar. Need help now? Use “Talk now” to reach an online lawyer.

Once a lawyer accepts your case, either of you can start a voice or video call from the case messages and the other presses Join. Calls open in your browser through Jitsi Meet, a free video service; nothing to install. The first person in may be asked to sign in once with Google, Facebook or GitHub to open the room (lawyers usually do this); the other person then joins without signing in. If you see “Waiting for the host”, wait a moment for your lawyer. MiLAWYER does not record calls.

Directly, the way you agree with them: mobile money, bank transfer or cash. Each lawyer shows how they like to be paid. MiLAWYER takes nothing from legal fees.

Nothing, if you need legal help: joining, contacting lawyers, posting your case, templates and Tima are free. You pay your lawyer directly. Lawyers use the MiLAWYER Office free too. There are no subscriptions: the only thing you can pay MiLAWYER for is more Tima credits, as you go. If you can't afford a lawyer, apply for pro bono help.

Use the Court tracker. You and your lawyer share one private record of court dates, the stage the case has reached and what happened at each sitting, with reminders before every date.

Only you and your lawyer. Court records, messages and documents are private to the people on them. Reminders never show names. MiLAWYER staff only look at a case if you ask us to review it or we receive a report.

Contact support below from the email or phone number on your account. We'll check it's you before helping.

Open the case and choose “Ask MiLAWYER to review”, or report the lawyer from the case page. Our team reviews every report.

No. Tima gives general legal information and helps you find the right kind of lawyer. For advice on your situation, speak with a verified lawyer.