Section 34, The National Communications Authority Act, 2022

(1) The Authority may take any appropriate action forany failure by the licensee to comply with. (a) this Act; (b) decisions taken to ensure the implementation of this Act; and (c) terms and conditions of a licence. (2) Where there is no remedy within the time limit set in the compliance order the Authority in accordance with the gravity of the offence shall – (a) order that a complainant should be compensated where the compliance breach cause damage to another person ; (b) impose a penalty not exceeding 2% of the licence fees and 4% of the licence fees where the same offence is repeated. (3) The decision of the Authority under subsection (2) shall be published. (4) Where an entity has been convicted of an offence under this Act by a court anyone who suffers loss or damage as a result of the offence may be compensated by the entity for such loss or damage PART IX-LICENSING REGIME