Section 180, The National Communications Authority Act, 2022

(1) The Authority may investigate any complaint madeto it concerning activities undertaken under a licence, or appoint an independent entity to carry out an investigation into the complaint. (2) Pursuant to its monitoring power, the Authority may investigate, at its own motion, any suspicion of a breach by any licensee of its obligations under this Act, or the applicable rules and regulations. (3) In all enquiries under this Section, the Authority shall give the licensee fourteen (14) days in which to respond to an allegation levelled against it. (4) Where, after due inquiry, the Authority is satisfied that the licensee has breached a term or condition of its licence, it shall notify the licensee of the fact, in writing, and may order any regulatory sanctions. (5) Any licensee aggrieved by the decision of the Authority made under subsection (4) may appeal to the High Court within thirty (30) days of receiving the order. 130 131 Investigation and inquiry. Regulatory sanctions. Appeal. Quality of service. No. 16 The National Communications Authority Act 2022No. 16 The National Communications Authority Act 2022