Section 179, The National Communications Authority Act, 2022

(1) The Authority shall receive periodic reports on thequality of service as may be specified by the Authority, stating the level of service quality it achieved in the previous quarter. (2) The reports referred to under subsection (1) may be merged with other reports provided under this Act. (3) The Authority shall by statutory instrument make rules on the following- (a) the regulation of quality of service of the licensee in line with ITU standards; (b) the necessary quality of service parameters and acceptable service levels; (c) monitor compliance with the prescribed quality of service parameters; and (d) auditing the quality of service reports submitted by licensees. (4) The Authority shall issue guidelines to licensees, which shall contain the following– (a) quality of service parameters; (b) details of monitoring of the quality of service compliance; (c) reporting requirements; (d) any other information deemed necessary by