Section 61, 62 of the Environmental Protection Act, 2008, the Board hereby makes

(1) The holder of a mineral right shall submit to the localcommunities, a formal grievance mechanism in accordance with the following principles- (a) legitimacy; (b) accessibility; (c) predictability; (d) equitability; (e) transparency; (f) ensuring that communities’ rights under these Regulations and other laws are respected; (g) dialogue and engagement; and (h) encouraging an environment of continuous improvement of processes and dialogue. (2) The holder of a mineral right shall designate a grievance officer early in the project cycle to- (a) inform the local community and the Primary Host Community and raise awareness of the grievance mechanism. (b) manage grievances and ensure full documentation of grievance processes; and (c) meet members of the community to resolve informal complaints. (3) Where grievances are unresolved by the holder of a mineral right, an arbitrator shall be jointly appointed by the Executive Chairman or Authorised Officer and the representative of the local community. (4) The local community shall identify an appropriate person to represent the community in all arbitration matters and the representative shall be an internationally accredited negotiator or mediator with experience in mining related grievances. (5) The costs of any arbitration and shall be borne by the holder of a mineral right.