Section 16, The Payment Systems Act, 2009

(1) Unless expressly agreed to the contrary, subsequentto the execution or receipt of a transfer, financial institutions shall supply their customers with clear information in a readily comprehensible form, including at least the following:– (a) a reference enabling the customers to identify the transaction; (b) the original amount of the transfer; and (c) the amount of all charges payable by the customer. (2) Where the originator has specified that the charges for a transfer are to be wholly or partly borne by the beneficiary, the originator shall be informed thereof by the beneficiary’s institution. PART IV–MINIMUM OBLIGATIONS